![]() From the remote computer not within the network, launch the Netgear Genie software.ġ2. Click on the email to confirm the email account.ĩ. You will receive the confirmation email on your account from the Netgear team. Tap ‘Ok’ after submitting the data on the Remote Genie account.Ħ. Fill all the mandatory fields and click ‘Create’.ĥ. Tap ‘Sign-up’ to create a remote Genie account. Go to ‘Router settings’ and select ‘Remote Access’.Ĥ. Open the computer on which you have installed the Genie software.ģ. Click on the link to check whether the device supports Netgear Genie or not.Ģ. Open the link to download the Genie software. Install the desktop genie on your local computer and a remote one. You can check if the firmware version loaded on your router on the top-right corner of the page is now updated.1. Once the router is ready, you will be redirected to the NETGEAR genie settings page. Once the upload process is complete, the router will automatically reboot.The router will now download the new firmware and it will proceed with uploading the firmware once the it is finished with the download process.After it is done, it will show you the details of the new firmware. The router will now attempt to connect to the NETGEAR servers to gather the information about the new firmware.After logging in to the router settings page, click on the " A router firmware update is available" message on the page to initiate the update process.It will also automatically open a web browser that will show you the router login page. After hitting Next, the genie will say that the firmware check is completed and it will provide the instructions on how to manually update the firmware.Click here to get it." will redirect you on the same firmware information page. Note: Clicking on the message " A new firmware upgrade is available. If the genie detects a new firmware for your router, it will show you the information about it.Note: If there is no firmware update available for your router, this message will show up stating that you have the latest firmware. After clicking on the Router Update tab, hit the Next button to check for firmware availability.Click on the arrows on the top-right corner to see the tab for Router Update. After logging in, you will be redirected to the Wireless Settings of your router.You can perform a factory reset by following the steps on this. Otherwise, a factory reset is needed to restore the router to factory defaults. Please try other passwords that you might have changed to. If the default password is not working, you might have changed the password to access the configuration page. The default username is admin while password is the default password. ![]() Note: The username and password is case sensitive. On the Router Settings page, you will be required to type in your username and password for the router.Note: You can either click on the Router Settings on the left hand panel or on the " Click here" link under the Router Settings thumbnail. Open the NETGEAR genie software and click on Router settings.To update router firmware using the genie software: You can download the latest NETGEAR genie software on this. Please visit for the list of the supported routers. This steps are only applicable if you are using a router that is supported or compatible with the NETGEAR genie software. Note: Please make sure that you are using the latest NETGEAR genie software on your computer. This article will guide you to update the firmware of your router using the NETGEAR genie software.
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